If you have an enquiry, would like to provide feedback, report lost property, or require assistance with trip planning, please select one of the following options:
For up-to-date timetable and ticketing information or to plan your journey call TransLink on 13 12 30 or visit the TransLink website.
If you have lost something onboard one of our services, we will do everything we can to get it back to you. To report your lost item, simply use the link below to complete Brisbane City Council's Online Form or call RiverCity Ferries between 9:00am and 1:00pm Monday to Friday, (excluding public holidays).
We value customer feedback and strive for continuous improvement. Provide comments regarding your experience on board one of our vessels.
